Shipping Delays and Restrictions from Coronavirus
Dear FT86 lovers, On April 1st 2020, Japan Post announced that they temporarily suspend shipping to countries heavily affected by Coronavirus (COVID-19).
We always took great care of our customers and this is really challenging times. We always aimed at providing the best possible service and we’re working every hours of the day to solve this problem one way or another.
***THIS DOES NOT AFFECT ORDERS SHIPPED VIA UPS (OVERSIZED)***
All of our oversized products such as aerodynamics and our heavier products such as wheels & coilovers can still be shipped worldwide! If you combine oversized & regular product, we can ship worldwide!
***UPDATED MARCH 9TH 2022***
What are we doing to solve this problem ?
We are now shipping to all countries with the COVID-19 restriction via DHL or UPS. The DHL and UPS services are extremely quick and usually reach the customer within 2-3 business day. If the country is not affected by the Japan Post suspension, we ship the same way as usual.
Are there extras to pay ?
90% of the orders will ship with zero extra to pay.
The DHL & UPS service cost start at ~$20.00 (compared to $10.50 for Japan Post).
Most extras that are charged are for $5.50 to $9.50.
Can I know if I need to pay extra ?
Sure, you can send us an email with the product(s) you want to order and we’ll let you know if there are any extras to pay. You can also place the order as usual and if there is an extra, we’ll send you an email with link to pay the extra fee.
Can I order and wait until Japan Post resumes service to my country ?
Totally! We’ve had some customers who ordered items that are not time sensitive and they shipped a few weeks/months later when the service resumed to their country. Please note that we cannot give ETA on when the service will resume (for example, it’s been over 3 months for Australia). We strongly suggest upgrading to DHL or UPS for the peace of mind and rapidity/reliability of the service.
USA customers :
As a big volume of orders go to USA, we managed to get very good prices on DHL & UPS, so the extras are usually much lower than normal (if any). We shipped hundreds of orders since Japan Post halted shipping to USA and the turnaround time has been incredibly fast.
Below is the list of countries where shipping is temporarily halted (updated list from March 9th 2022):
Lao People's Democratic Republic
Middle East :
United Arab Emirates
North & Central America :
United States of America (Air & ePacket UNAVAILABLE) <-- EMS is OK!
Antigua and Barbuda
British Virgin Islands
Bonaire, Saba and Sint Eustatius
Saint Christopher and Nevis
Turks and Caicos
Trinidad and Tobago
St. Pierre and Miquelon
Northern Mariana Islands
Cocos (Keeling) Islands
Independent State of Samoa
Papua New Guinea
Federated States of Micronesia
Wallis and Futuna
Please contact us if you want details on shipping service to your country.
Is production affected/delayed?
95% of our products are proudly made in Japan where the Coronavirus spread has not been too bad. Workers continue working, but with extra precautions and, so far, production lead time has not been affected at all.
We appreciate all your business, but first, please be careful. This virus is no jokes! It's time to take some time off, and one of the safest thing to do at the moment is work on your car (haha)! The global situation is hard on everyone and we hope that everything will come back to normal soon. Don't forget, it's safer to stay about 1 Miata width from each other.